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Retail Associations Warn of Memory Chip Shortage Due to AI Data Center Expansion
A coalition of nine trade associations sent a letter to Treasury Secretary Scott Bessent and Commerce Secretary Howard Lutnick on June 3, 2026, warning that a memory chip shortage due…
News June 4Five Below’s Revenue Surges on Squishy Dumplings and Social Media Listening
Five Below's Q1 net sales increased 32.5% to $1.29 billion, which executives attributed to a marketing and merchandising overhaul. The Philadelphia-based company for teens and tweens projects slower growth in…
Features June 4Register Now for June Webinar: How to Overcome Fragmented Commerce and Scale Global Retail
We’re bringing industry experts and retail technology leaders together for four sessions focused on practical applications of AI and related technologies.
News June 4How Grocers Can Overcome Concerns Around Agentic AI and Improve Margins
The grocery business goes back centuries, founded on a simple agreement between consumers and retailers: reliable access to safe and essential products at reasonable prices. Even amid constant change and…
Executive Viewpoints June 4Macy’s, Ulta Report Consumer Resilience and Strong Q1 Results
Despite ongoing macroeconomic pressures and widespread reports of consumer caution, retailers like Macy's and Ulta Beauty reported robust first-quarter earnings for fiscal 2026. Data suggests a disconnect between consumers' stated…
Features June 3Beyond the Match: How Retailers and Brands Aim to Ride 2026 World Cup Momentum
With 6 billion viewers expected to tune in, American Dream, Adidas and The Home Depot are showing that the biggest World Cup 2026 marketing plays aren't on the pitch —…
Features June 3Is Your Social Listening Strategy Feeling a Bit Out of Shape, or is it Ready to Catch the Next Big Wave?
Products fly off the shelves before you know it, and suddenly you’re left wondering how to keep up with what customers want next. Sound familiar? Retail has always moved quickly,…
Executive Viewpoints June 3Retail TouchPoints Names Kate Robertson Editor in Chief, Kate Walker Associate Publisher
Retail TouchPoints has named Kate Robertson its new Editor in Chief, adding a journalist with experience covering the retail sector, brand strategy and consumer behavior to lead the publication’s editorial coverage. Robertson will oversee coverage of the retail…
News June 2When Routine Breaks: Why Everyday Grocery Decisions are no Longer Automatic
The era of autopilot shopping is ending. For decades, many CPG categories benefited from something close to cruise control. Shoppers scanned the aisle, reached for familiar brands and moved on.…
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