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Exclusive Q&A: With In-Store Innovation, Everything Old Is New Again
Those who want to blame Amazon for all of brick-and-mortar retail’s troubles should actually look a bit further back in history, says John Gregory. He has a unique perspective, having…
Features June 18Walmart Testing Grocery Subscription Service In 4 Markets
Walmart has launched a grocery subscription service pilot called Delivery Unlimited, according to TechCrunch. The service waives the standard per-order delivery fee in favor of a $98 annual subscription, or…
News June 17Microsoft, XnFinity Will Launch Retail Innovation Lab
XnFinity and Microsoft have agreed to launch a Retail Innovation Lab and Incubation for both online and brick-and-mortar retailers. Designed to help innovators gain insights on customer behavior and engagement,…
News June 17Chainwide POS Outage Spurs Negative Sentiment Spike For Target
Target received a blow to its consumer trust levels after a two-hour systemwide point-of-sale outage on Saturday, June 16, followed by a 90-minute outage at certain stores on June 17.…
News June 17
Lord & Taylor President Resigns As Parent Company Reports Weak Q1 Earnings
Lord & Taylor President Vanessa LeFebvre, who has held the position since May 2018, announced she would be leaving her post via LinkedIn Thursday. LeFebvre made the announcement one day after…
News June 17Three Ways Customer Support Is Reshaping Retail
By Anand Janefalkar, UJET As consumer values and priorities are shifting towards a more multichannel and digital experience, we are watching the retail industry evolve right before our eyes. However,…
Executive Viewpoints June 17
Retail-As-A-Service: The Next-Gen Wild West
For better or worse, Amazon has turned the retail industry upside down and redefined what it means to be a modern consumer. Increasingly, consumers turn to online channels to purchase…
Executive Viewpoints June 17
GOLFTEC Revamps POS Across 200 Locations In One Day
GOLFTEC, a private golf instruction and golf club fitting company, may not be a typical retail business. But having scaled up its brick-and-mortar presence in recent years, the company understands…
Features June 17100+ Goodwill Stores Take Merchandise Mobile
More than 100 Goodwill locations across the U.S. will upload secondhand merchandise such as clothing, jewelry and furniture to OfferUp, a mobile marketplace for local buyers and sellers. Via OfferUp,…
News June 14
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