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0aaabillymay surlatable

Sur La Table CEO Exits For CCO Position at J.Crew

Sur La Table CEO Billy May will be leaving the position he has held since August 2017 to join J.Crew as CCO (Chief Customer Officer) starting July 15. The kitchenware…

News June 19

Kroger, Stein Mart, Gap Reveal Cloud Tech Achievements At Oracle Cross Talk

Retail execs representing more than 20 companies shared their insights and experiences with approximately 360 attendees from 16 countries during the 2019 Oracle Retail Cross Talk event, held at the…

Features June 19
0aaaKris Goldhair KBMax

Mass Customization Is Coming for E-Commerce — Here’s How Manufacturers Can Get It Right

Thanks to the immediacy of our digital age, shoppers have a growing desire for products that can be instantly customized exactly to their preferences. But the demand for customized goods…

Executive Viewpoints June 19

Lululemon Enters Personal Care Market With 4 New Products

Lululemon is expanding beyond clothing and accessories with the launch of personal care products made in partnership with Sephora. The line includes dry shampoo, deodorant, face moisturizer and lip balm,…

News June 18

Rothy’s Plans 5 New Stores To Build On Brick-And-Mortar Momentum

Rothy’s, a women’s shoe brand that uses recycled materials to make its products, is building on the success of its first brick-and-mortar store with plans for five new locations in…

News June 18

Tulerie Adds Rent-To-Buy Option As Luxury Resale Market Grows

In its latest mobile app update, Tulerie, a peer-to-peer, invite-only fashion rental platform for women, debuted a rent-to-buy option that allows members to purchase pieces from other members, or to…

News June 18

Sam’s Club Cuts Tire Purchase Process From 30 Minutes To 5

The new Sam’s Garage app from Sam’s Club is designed to help shoppers cut the time needed to buy tires to five minutes, down from 30. The retailer is moving…

News June 18

Wayfair Dives Deeper Into Physical Waters With 4 More Pop-Up Stores

Wayfair is continuing to experiment with pop-up stores as it prepares to open its first full-service store in Massachusetts this fall. The digital home furnishings retailer will launch the Wayfair…

News June 18
0aaaDeepak Moudgil Wipro

Enriching The Customer Experience Through Journey Mapping And Personalization

Digital technologies have given customers unprecedented power to dictate the terms of purchase, to the point that instant gratification has become the norm. Customers expect the same kind of immediacy,…

Executive Viewpoints June 18
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