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The Role Of The CDP In Personalization In Both Known And Anonymous Environments
For years, retailers have relied on various systems to store their shopper data and insights — from endpoint engagement systems to data management platforms (DMPs). Many of the systems were…
Executive Viewpoints November 11
Capgemini Study: Enhance Personalization, Omnichannel Integration To Grow Voice Commerce
Voice assistants are speaking up and being heard: 78% of global consumers have used them to research and buy products and services, create shopping lists or check order status, according…
News November 11
Tommy Hilfiger Commits To 3D For Apparel Design
Premium clothing retailer Tommy Hilfiger is implementing 3D design technology into all global apparel design teams at its headquarters in Amsterdam, the Netherlands. The commitment builds on the retailer’s goal of…
News November 8
Investment Firm Acquires Sugarfina Out Of Bankruptcy For $15 Million
Two months after filing for Chapter 11 bankruptcy, luxury candy retailer Sugarfina has a new owner. The Bristol Luxury Group, a subsidiary of investment firm Bristol Capital Advisors LLC, won…
News November 8Nominations Open For 2020 Customer Engagement Awards
Nominations are now open for the fifth annual Retail TouchPoints Customer Engagement Awards. A few of last year’s winning retailers include Nike, Brooks Brothers, Lamps Plus, e.l.f Cosmetics and Grove Collaborative. The nominating deadline…
News November 8Sears Will Close 96 More Stores, Shrinking Physical Presence To Only 182 Locations
Although Sears operated 425 stores when Eddie Lampert’s holding company acquired the retailer out of bankruptcy in February for $5.2 billion, it appears the company’s brick-and-mortar footprint will soon be…
News November 8
As Singles Day Becomes Multi-Week Event, Can U.S. Retailers Attract Chinese Shoppers?
Source. Alizila.com Although Alibaba anticipates sales of $37 billion in goods across its marketplaces during the 11.11 Global Shopping Festival, largely identified by its original name “Singles Day,” the e-Commerce…
Features November 8
Four Tips For Location-Led Retailers This Holiday Season
By Jason Smith, Location Sciences Retailers seeking an edge this holiday season will do well to immediately start asking questions about the location data underpinning their digital efforts if they…
Executive Viewpoints November 8
Taking Advantage Of The Change Freezes This Year
Holiday season is a stress test of everything you have done to make the customer experience smooth and enjoyable. One of the things we don’t want to do during this…
Executive Viewpoints November 8
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