Retail TouchPoints
AI Playbook: How PetSmart Used AI Decisioning to Drive a 22% Lift in Salon Bookings
Top Stories
Latest Posts
Walmart Deepens Voice Commerce Investment With Siri Support
Walmart has made its voice ordering service available through a Siri Shortcut in partnership with Apple. After shoppers have paired their accounts, they will now be able to add items…
News November 13Store Tour: Pandora Jewelry Unveils New Immersive Store Concept
Pandora Jewelry has reimagined the brand experience with a new store concept, but that doesn’t mean it’s straying from its core mission. The jewelry retailer’s heritage lies in “giving a…
News November 13Preparing Your Team For AI Adoption In Retail Pricing
Multitasking is a major skill that retail pricing managers need to have today — and maybe it shouldn’t be that way. Tasks and KPIs are so abundant that optimal prices,…
Executive Viewpoints November 13Amazon Will Launch First Grocery Store In L.A. In 2020, But What’s The Objective?
Amazon will open its first grocery store in Woodland Hills, Calif. in 2020. The e-Commerce giant confirmed the planned opening soon after posting four job listings in Woodland Hills for…
News November 12Mall Of America Enhances Foot Traffic Analysis
The Mall of America will get a clearer picture of visitor analytics and shopper insights with the help of the ShopperTrak solution. When the giant shopping complex in Bloomington, Minn.…
News November 12Can Artificial Intelligence Solve The Returns And Overstock Crisis?
As the amount of online spending continues to grow, there is a subsequent spike in e-Commerce returns, resulting in more excess stock than ever before. Upwards of 30% of online…
Executive Viewpoints November 12Le Tote Names President Of Lord + Taylor, Finalizes Purchase
Le Tote has named Ruth Hartman President of newly acquired Lord + Taylor. Hartman, who brings more than 30 years of retailer experience to the role, has served as Chief…
News November 11Alibaba Drives $12 Billion In First Hour Of Singles Day, Breaks One-Day Sales Record
Alibaba’s efforts to expand Singles Day from a one-day event to a multi-week affair have paid off in spades. The e-Commerce giant generated $12 billion of gross merchandise value (GMV)…
News November 11Intelligent Retail Technology Investment…It’s All About People
By Garry Church, Inmar Retailer buying decisions on technology are all too often influenced by the latest trends and reflect the “flavor of the month.” While that’s understandable, it’s critical…
Executive Viewpoints November 11


















