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Exclusive Chris Riccobono Q&A: Exporting The Relaxed UNTUCKit Vibe To The UK
Expanding overseas can be formidable even for well-established brands. Retailers have to contend with different languages, cultures and tax laws, as well as sheer physical distances and the challenge of…
News November 7
Kustomer Harnesses AI To Offer Automated Customer Service Interactions
Kustomer has introduced KustomerIQ, a tool that embeds AI and machine learning across the Kustomer platform to enhance retailers’ customer service capabilities. KustomerIQ works with the platform’s data, workflow and…
News November 7CNBC: Costco Tests Same-Day Prescription Delivery In California And Washington State
Costco is partnering with Instacart to test free delivery of prescription drugs to members, people familiar with the matter told CNBC. The initial pilot will be limited to California and Washington…
News November 6Walgreens Reportedly Explores Deal To Go Private
Less than a week after Walgreens’ Q3 earnings results revealed that the company had increased the volume of its cost-cutting plan from $1.5 billion to $1.8 billion after a 55%…
News November 6What Happened To Under Armour, And How Can It Rebound In 2020?
Under Armour CEO and founder Kevin Plank shocked the retail world when he announced he would step down from the position to focus on Executive Chairman duties, and the revelation…
Executive Viewpoints November 6
Planning For ‘What-Ifs’ Isn’t A Luxury—It’s A Necessity
In the past 10 years, retail has undergone a massive transformation. Once dictated by the comings and goings of seasonal trends, the industry now caters to the whims of customer…
Executive Viewpoints November 6
Q3 Earning Season Kicks Off: Alibaba Excels, Walgreens And Wayfair Stumble
‘Tis the season for retail earnings, and so far, pre-holiday numbers are varying dramatically from company to company. Amazon kicked things off with its first quarterly net income drop (26%…
News November 6
Pier 1 Promotes Two Executives To CEO And President Roles
Pier 1 Imports has added CEO and Director titles for Robert Riesbeck, in addition to his current role of CFO. The retailer also has appointed EVP and Chief Customer Officer…
News November 5American Girl Debuts Interactive Micro-Experiences At NYC Flagship
Specialty toy brand American Girl has unveiled two new in-store micro-experiences in its New York City flagship store in Rockefeller Plaza with the help of retail design firm FRCH NELSON.
News November 5
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