Retail TouchPoints

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0aaaKatie McGinn Ekata

Smoothing The Customer Experience To Close Out The Holiday Season

Before the first leaf dropped on a cool, crisp autumn day, holiday decorations were already on display in most local retail stores, reminding us all of the biggest shopping season…

Executive Viewpoints December 31

BevMo! Chooses Merchandising Leader As New CEO

BevMo! has promoted SVP of Merchandising Josiah Knutsen to the role of President and CEO. He succeeds Dmitri Haloulos, who is leaving the position after four years. The retailer also…

News December 30

L’Oréal Expands AR Capabilities To Garnier Products

L’Oréal is expanding its usage of AR and AI, now letting shoppers use their smartphones to virtually try on Garnier Nutrisse and Garnier Olia products, according to The Wall Street…

News December 30
Lids Storefront

Lids Leverages Customer Data For Targeted Marketing From Facebook To The Store

Personalization and customization are major components of what makes the Lids brand stand out, especially as the specialty retailer caters to sports fans by selling all kinds of hats and…

News December 30

How Lucky Brand Leverages Data To Send The Right Message To The Right Shoppers

Digital marketing gets the lion’s share of attention, but it isn’t always the most effective form of outreach. For established brands with older customers, sometimes an old-fashioned physical mailer will…

News December 30

Retail Artificial Intelligence and Extended Reality: Operational and Legal Trends

(Pictured from left to right: Kathryn Deal, Courtney York, Emily Fuller Opp) The retail industry is at the forefront of innovative uses of artificial intelligence (AI) and augmented, virtual and…

Executive Viewpoints December 30

Michaels Appoints New CEO From Walmart; CFO To Depart In January

Michaels has named Ashley Buchanan President and CEO Designate effective Jan. 6, 2020, just two months after removing the interim tag from current CEO Mark Cosby. Buchanan will officially succeed…

News December 27

Summersalt Raises $17M To Expand Into More Apparel Categories

Summersalt, a direct-to-consumer swimwear and travelwear brand, has secured a $17 million Series B funding round led by Mercato Partners. With the funding, Summersalt plans to expand into additional apparel…

News December 27
0aaaletitiawebster

Tractor Supply Co. Promotes Omnichannel VP To E-Commerce SVP

Tractor Supply Co. has promoted Letitia Webster to SVP of E-Commerce, less than a month after the company announced it was bringing in Macy’s President Hal Lawton to replace retiring CEO…

News December 27
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