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Dematic Micro-Fulfillment Solution Takes Advantage Of Underutilized Retail Spaces
Dematic, a supply chain solution provider, offers a micro-fulfillment solution that can help retailers speed up their order fulfillment capabilities by maximizing usage of underutilized spaces. The tool helps retailers…
News January 2Click-And-Collect: The Tool of the Year In The Harmonic Retail Toolbox
Running a retail business is not unlike pushing a boulder uphill while trying not to break the eggs in the bowl you are balancing on your head. It takes equal…
Executive Viewpoints January 2Pricing Intelligence Fuels Food Company Growth: Use Robotic Process Automation To Gain A New Edge
(Pictured: Left, Will Hankla; Right, Brandon Pemberton) Over the last decade, the industry dynamics for food companies have radically changed. New distribution points have emerged as convenience, discount and e-Commerce…
Executive Viewpoints January 1Smoothing The Customer Experience To Close Out The Holiday Season
Before the first leaf dropped on a cool, crisp autumn day, holiday decorations were already on display in most local retail stores, reminding us all of the biggest shopping season…
Executive Viewpoints December 31BevMo! Chooses Merchandising Leader As New CEO
BevMo! has promoted SVP of Merchandising Josiah Knutsen to the role of President and CEO. He succeeds Dmitri Haloulos, who is leaving the position after four years. The retailer also…
News December 30L’Oréal Expands AR Capabilities To Garnier Products
L’Oréal is expanding its usage of AR and AI, now letting shoppers use their smartphones to virtually try on Garnier Nutrisse and Garnier Olia products, according to The Wall Street…
News December 30Lids Leverages Customer Data For Targeted Marketing From Facebook To The Store
Personalization and customization are major components of what makes the Lids brand stand out, especially as the specialty retailer caters to sports fans by selling all kinds of hats and…
News December 30How Lucky Brand Leverages Data To Send The Right Message To The Right Shoppers
Digital marketing gets the lion’s share of attention, but it isn’t always the most effective form of outreach. For established brands with older customers, sometimes an old-fashioned physical mailer will…
News December 30Retail Artificial Intelligence and Extended Reality: Operational and Legal Trends
(Pictured from left to right: Kathryn Deal, Courtney York, Emily Fuller Opp) The retail industry is at the forefront of innovative uses of artificial intelligence (AI) and augmented, virtual and…
Executive Viewpoints December 30


















