Retail TouchPoints
Toys’R’Us Plans 120 New U.S. Stores in Time for the Holidays
Top Stories
Latest Posts
NPS Is Not The Answer To Understanding Your Customers. Here’s What You Can Do Instead
Executives have long been convinced that Net Promoter Score (NPS) is the gold standard when it comes to measuring brand loyalty and customer experience. While simple to execute and therefore…
Executive Viewpoints January 23
Epson Releases More Compact Line Of Thermal Printers
Epson America has introduced the OmniLink TM-T88VI-DT2 and OmniLink TM-T70II-DT2 all-in-one thermal receipt printers. The printers are designed to replace older, bulkier models as all-in-one tools that provide built-in PC…
News January 23
Zebra Launches Autonomous Solution For Detecting Out-Of-Stocks And Pricing Errors
Zebra Technologies Corporation has introduced SmartSight, an intelligent automation solution designed to improve front-of-store operations at mass merchants, grocers, supermarkets and hypermarkets. The tool leverages the computer vision, machine learning,…
News January 23
Employee Experience Comes To The Forefront
Retailers can’t have a great customer experience without a great employee experience. This theme came to the forefront at NRF 2020, where Kronos spotlighted some new product innovations designed to…
News January 23
Express Will Close Approximately 100 Stores By 2022
Express plans to shutter as many as 100 of its 600+ stores by 2022 as part of its “EXPRESSway Forward” plan, which is designed to save $80 million annually over…
News January 22High Times Makes Retail Debut With Locations In Los Angeles And Las Vegas
Cannabis lifestyle brand High Times will enter the physical retail market with flagship dispensaries in Los Angeles and Las Vegas. The stores will carry High Times logo memorabilia and licensed…
News January 22
NRF 2020: As Brand Trust Wavers, Pinterest Prioritizes Verified Accounts Program
Early in his career, Pinterest CEO Ben Silbermann thought the Internet would be a source of positivity for mankind. However, online “fake news,” bullying, merchant fraud, and other issues, have…
Features January 22
Preparing For The New Year: A China E-Commerce Calendar For 2020
China is set to overtake the US as the world’s largest retail market by the end of this year, and roughly 35% of retail sales come from e-Commerce. But little…
Executive Viewpoints January 22
Good Data, Effective Change Management Key To AI Success
AI/machine learning solutions make “perfect sense in retail,” according to 4R Systems CEO Kevin Stadler. But he warns that they are only as good as the data that goes into…
News January 22
Latest Podcasts
Latest Resources
