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How JRNI Delivers High-Value Customer Engagement Both Before And During A Store Visit
In an interview with Retail TouchPoints, Glenn Shoosmith, Co-Founder and Chief Architect of JRNI, explains how the company bridges the online/in-store gap across three different touch points: prescheduling of in-store…
News January 28
60% Of Retailers Cite Currency Differences, Fraud Fears As Biggest Barriers To Global Commerce
While more than half of global online shoppers already have purchased goods from outside their home country, less than half of U.S. retailers ship outside the country. Only 48.2% ship…
News January 28GS1 US Creates New Program For Generating GTIN Product Identifiers
GS1 US has introduced the GS1 US Certified Identification Partner Program, which was created to provide brands with a new channel for securing their GS1 product identifiers. Companies can use…
News January 281-800-Flowers.com Unveils Suite Of Customer Service, Web And Mobile App Upgrades
1-800-Flowers.com is upgrading its e-Commerce presence with further integration of AI capabilities, new AR functions, additional payment options, and mobile app and web site upgrades. The retailer is rolling out…
News January 28
Walmart Tests $12 Hourly Minimum Wage In 500 Stores
Just a few weeks after Walmart’s U.S. CEO John Furner spoke at the NRF Big Show about how his company is seeking to create jobs that “people aspire to move…
News January 28
HighStreet Collective Names Chief Customer Officer
Retail industry consultancy HighStreet Collective has selected Carolyn O’Brien as its new Chief Customer Officer. She joins Ed King, Chief Experience Officer, and Katharine Byers, COO, as partner and member…
News January 28Pinterest Lets Shoppers Virtually Try On Lipstick With New AR Tool
Pinterest is introducing Try on, a tool that lets users virtually try on products through the platform’s Lens camera function. Try on will initially support lipstick from brands including Estée…
News January 28
3 Things Brands Misinterpret When It Comes To D2C
In less than a decade, the retail industry has experienced notable transformation in the wake of economic influence, changing consumer behaviors and advanced technology. An increasing number of traditional storefronts…
Executive Viewpoints January 28Roadie And Delta Cargo Partner To Offer National Same-Day Delivery From 16 Cities
Roadie, a crowdsourced same-day delivery service, has partnered with Delta Cargo to roll out DASH Door-to-Door, offering national same-day delivery from 16 markets to over 55 cities. The service launched…
News January 27
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