Retail TouchPoints

Latest Posts

Bossa Nova Launches Slimmer Autonomous Robot Designed For Smaller Stores

Bossa Nova, a data service provider for global retailers, has launched the Bossa Nova 2020 inventory data management system. This autonomous, AI-powered robot comes in a slimmer form factor that…

News January 23

MVMT Lets Shoppers Pay For Purchases In Four Installments

MVMT, a premium watch and accessory brand, has partnered with Klarna to offer its U.S. customers a split payment option. Shoppers can now choose to spread out payment for their…

News January 23

Fairway Market Files For Bankruptcy, Seeks Buyers For All Stores

Fairway Market, a New York City metro area supermarket chain with 14 locations, has filed for Chapter 11 bankruptcy protection. The grocery retailer also has entered into a stalking horse…

News January 23

NPS Is Not The Answer To Understanding Your Customers. Here’s What You Can Do Instead

Executives have long been convinced that Net Promoter Score (NPS) is the gold standard when it comes to measuring brand loyalty and customer experience. While simple to execute and therefore…

Executive Viewpoints January 23

Epson Releases More Compact Line Of Thermal Printers

Epson America has introduced the OmniLink TM-T88VI-DT2 and OmniLink TM-T70II-DT2 all-in-one thermal receipt printers. The printers are designed to replace older, bulkier models as all-in-one tools that provide built-in PC…

News January 23

Zebra Launches Autonomous Solution For Detecting Out-Of-Stocks And Pricing Errors

Zebra Technologies Corporation has introduced SmartSight, an intelligent automation solution designed to improve front-of-store operations at mass merchants, grocers, supermarkets and hypermarkets. The tool leverages the computer vision, machine learning,…

News January 23
Retail TouchPoints and Kronos

Employee Experience Comes To The Forefront

Retailers can’t have a great customer experience without a great employee experience. This theme came to the forefront at NRF 2020, where Kronos spotlighted some new product innovations designed to…

News January 23

Express Will Close Approximately 100 Stores By 2022

Express plans to shutter as many as 100 of its 600+ stores by 2022 as part of its “EXPRESSway Forward” plan, which is designed to save $80 million annually over…

News January 22

High Times Makes Retail Debut With Locations In Los Angeles And Las Vegas

Cannabis lifestyle brand High Times will enter the physical retail market with flagship dispensaries in Los Angeles and Las Vegas. The stores will carry High Times logo memorabilia and licensed…

News January 22
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