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5 New Year’s Resolutions To Take Your Retail Business To The Next Level
With 2020 now here, it’s time to reflect on 2019 and all that your business has accomplished, as well as the times when you may have struggled. By making an…
Executive Viewpoints January 31Retail Store Tours Names 8 Consumer Experience Award Winners
Retail Store Tours has named the winners of its 2020 Consumer Experience Awards, which include retailers such as Sephora, Nordstrom, Starbucks and b8ta. Winners are named in seven categories, based…
News January 31Moda Operandi Taps $100 Million Investment To Boost Core Client Experience
Moda Operandi, a luxury fashion discovery platform, has raised $100 million in new equity and debt financing in a round led by existing investors New Enterprise Associates and the Apax…
News January 31Why Incorrect, Inconsistent Product Information Delays So Many Product Launches
Retailers rely on their ability to bring new products to their customers as a key competitive advantage, but the new product introduction process can be frustratingly slow. Often that’s because…
Features January 31Don’t Leave Security Behind After The Holiday Shopping Rush
With connected devices being all the rage, the number of smart products in consumers’ lives continues to rapidly grow. Whether it’s a smart yoga mat for the fitness enthusiast, a…
Executive Viewpoints January 31Amazon Shatters Profit Expectations For Holiday Quarter, Surpasses 150 Million Prime Members
Investments in one-day delivery may have contributed to earnings misses at Amazon in Q2 and Q3, but they seriously paid off for the e-Commerce giant during the holiday season. In…
News January 30Farfetch Eyes China Expansion With $250 Million Investment
Farfetch, an online luxury fashion platform, has raised $250 million from China-based Tencent Holdings and Dragoneer Investment Group to support its global growth initiatives. Both Tencent and Dragoneer committed $125…
News January 30Nordstrom Enters Resale Market With ‘See You Tomorrow’ Launch
Nordstrom will launch See You Tomorrow, an omnichannel recommerce experience, on January 31. The resale service will be available both online and inside the retailer’s flagship NYC store, and the…
News January 30Avenue, Now Digital-Only, Secures Physical Sites For Returns
Plus-size women’s apparel brand Avenue, which closed its brick-and-mortar stores following its August 2019 bankruptcy, will nevertheless be able to offer shoppers physical locations where they can return products. The…
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