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JCPenney Names Six New VPs As Part Of Executive Overhaul
JCPenney has appointed six new vice presidents as it continues to implement its “Plan for Renewal,” an effort to turn the struggling department store around. Wendy Santana joins JCPenney as…
News February 5
Retail Reinvented: Making The Most Out Of Payments
The role of payments in the retail industry has shifted dramatically in recent years. What used to be a means to an end is now a crucial part of the…
Executive Viewpoints February 5
How To Preserve Customers’ Trust: Build A ‘Privacy-First’ Culture
Building trust lies at the heart of modern retailing: 57% of global marketing leaders point to data security, privacy and accountability as the most critical demands of modern customers, according…
Features February 5Foot Locker Combines Legacy Loyalty Programs Under New FLX System
Foot Locker will roll out its FLX loyalty program in North America in order to unify all of its brands under a single platform. Members can use FLX to receive…
News February 4
Macy’s Will Close 125 Stores By 2023, Lay Off 2,000 Corporate Employees
Years of sales and traffic declines appear to have finally taken their toll on Macy’s, which revealed plans to close 125 Macy’s and Bloomingdale’s stores over the next three years.…
News February 4Sephora To Open 100 Stores With Emphasis On Non-Mall Locations
Sephora will open 100 new locations across North America in 2020, more than doubling the number of store openings during 2019. The new locations will appear both inside shopping centers…
News February 4
Salesforce Acquires Evergage To Complement CDP Offering
Salesforce has acquired Evergage, a personalization and customer data platform (CDP), for an undisclosed sum. Karl Wirth, CEO & Founder of Evergage, revealed the news in a blog post. The…
News February 4
Survive And Advance: The Three Critical Components Of Transformational CX
The digital transformation has raised the stakes for today’s companies, as a perpetual state of technology shifts requires them to adapt and advance — or die. Retailers prove no exception,…
Executive Viewpoints February 4
Searchspring And Nextopia To Combine Into Single E-Commerce Platform
Searchspring, a site search and merchandising solution provider, will merge with the e-Commerce site search and navigation platform Nextopia. The two companies, which were both acquired and added to the…
News February 4
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