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Carter’s Flags Consumer Pricing Resistance, Moderates Back-Half Outlook Despite Strong Q2
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How To Get A Competitive Advantage In Your New Retail Business
Despite the rapid growth of e-Commerce ($740 billion projected in 2023 in the U.S. alone), traditional retail continues to dominate. According to the Small Business Administration, the retail trade industry…
Executive Viewpoints February 10
Sun & Ski Sports Leverages Customer Data To Optimize Marketing Campaigns, Engagement
When Jennifer Skeen, VP of Omnichannel and Marketing at Sun & Ski Sports, searched for ways to improve customer engagement across channels, she realized data would help answer two critical…
Features February 10
Birchbox Lays Off 25% Of Employees, Including Nearly Half Of NYC HQ Staff
Birchbox is laying off 25% of its global employees based in the U.S., the UK and Spain. The job cuts, which include 44 of the 94 employees stationed in the…
News February 7Target Debuts Private Label Luggage Collection
Target will expand its private label push with a new line of luggage called Open Story. The portfolio will include items such as backpacks, garment bags and packing cubes that…
News February 7
Under Armour Promotes Execs To COO And Newly Created CXO Role
Under Armour has promoted Colin Browne to the role of Chief Operating Officer (COO) and Paul Fipps to the newly created position of Chief Experience Officer (CXO), effective Feb. 17.…
News February 7
Tapestry Names New Leaders For Kate Spade, Stuart Weitzman And APAC Division
Tapestry has added three new leaders to its executive team: Liza Fraser was named CEO and Brand President of Kate Spade; Giorgio Sarné was promoted to CEO and Brand President…
News February 7
Coronavirus Update: Brands Temporarily Close Chinese Shops, But Supply Chain Pressures Could Be Biggest Risk
The fast-moving coronavirus outbreak centered in China is making headlines around the world, but its impact on retail has been subdued thus far. However, some multinational U.S. retailers with a…
Features February 7
7-Eleven Pilots Cashierless Store At Texas Headquarters
7-Eleven is the latest retailer to test out a cashierless checkout location, piloting a 700-square-foot non-traditional store for employees at its corporate headquarters in Irving, Texas. To shop in the…
News February 7
5 Tips To Deliver World-Class Customer Service
The customer service journey isn’t universal. According to recent research from Oracle CX and CX Pioneer Jeanne Bliss, consumers take very different paths to solve product or service issues. While…
Executive Viewpoints February 7
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