Retail TouchPoints
Toys’R’Us Plans 120 New U.S. Stores in Time for the Holidays
Top Stories
Latest Posts
Albertsons IPO Falls Short Of Projections But CEO Remains Optimistic
Prior to the long-planned Albertsons IPO on June 26, the retailer believed the stock offering could raise up to $1.3 billion, based on a target of selling 65.8 million shares…
News June 297-Eleven Hawaii Forms Partnership To Offer Home Delivery
7-Eleven Hawaii has partnered with Vroom Delivery to offer home delivery for many of the items it stocks. The service will cover prepared foods like Spam Musubi and pork hash,…
News June 29Are Any COVID Class Actions In Store For American Retailers?
Since COVID-19-related closures started in March 2020, we have seen a huge uptick in class action lawsuits from consumers seeking refunds for canceled events and services not rendered. From universities…
Executive Viewpoints June 29The Case For Subscription Service In CPG
The wide adoption of digital channels has dramatically disrupted the way consumers shop, and the recent COVID pandemic has exponentially increased the velocity of that change. Consumer expectations have shifted…
Executive Viewpoints June 29DTC Brands Must Upgrade Shopper Experience To Capitalize On COVID-19 Disruptions
Direct-to-consumer (DTC) brands have fared well during the COVID-19 crisis, and that trend will likely continue, at least for the near future: 24% of consumers say they’ll be more likely…
Features June 29The Last Mile: A New Way To Surprise & Delight
Featuring: Dan Eblagon, Bond Last Mile has evolved from an operational concern, to a core component of the customer experience. Essential retailers have successfully pivoted to offer flexible fulfillment options,…
June 29AEO Revamps Tiered Loyalty Program To Build Engagement
AEO is rolling out a redesigned Real Rewards customer loyalty program for both the American Eagle and Aerie brands. The retailer seeks to simultaneously simplify and personalize the experience of…
News June 26Amazon Buys Autonomous Vehicle Designer Zoox
Amazon has confirmed its purchase of Zoox, a company designing self-driving vehicles that are purpose-built for ride-hailing functions. While Amazon did not disclose how much it was paying for the…
News June 26Microsoft Closes All Physical Stores In Pivot To Online Operations
Microsoft will shutter all its physical Microsoft Store locations as part of a “strategic change in its retail operations,” according to a statement from the company. Microsoft will continue investing…
News June 26


















