Retail TouchPoints

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RetailX Virtual: How 4 Digital-First Retailers Leverage Tech To Enhance Human Connections

When COVID-19’s stay-at-home orders halted most physical retail and boosted e-Commerce, it wasn’t just the brick-and-mortar retailers that were forced to make quick and decisive shifts. As digital-first retailers wrestled…

Features July 2

AI Can Be A Decisive Factor In Retail Players’ Business Recovery

Despite an increase in e-Commerce activity since quarantine measures were introduced, retailers, placed in a state of economic emergency, are facing sharp drops in sales. In a global context of…

Executive Viewpoints July 2

Innovate And Automate: How To Optimize Fulfillment In The E-Commerce Era

We’re lucky to be living in an age of convenience — just think about that smartphone in your hand. With just a few taps of its screen, you can purchase…

Executive Viewpoints July 2

Report: Walgreens Tests 30 Small-Format Stores Emphasizing Pharmacist-Patient Relationships

Walgreens Boots Alliance has rolled out 30 small-format pharmacies as part of a pilot test of stores with fewer front-of-store items and over-the-counter medicines, according to CNBC. The locations will…

News July 1

Amazon Awards Bonuses To Frontline Workers After Ending Pandemic Pay Raises

Frontline employees who worked for Amazon for the entire month of June are being rewarded with one-time bonuses that will cost the company a total of $500 million, according to…

News July 1

RetailWire: Cheers For Lululemon’s MIRROR Acquisition, But Is The Pricing Right?

This week’s purchase of the MIRROR home fitness platform by lululemon athletica for a $500 million price tag could mark the first of many alliances between retailers and in-home service…

Features July 1

Macy’s Reports $3.6 Billion Loss In Q1 But Sees Gradual Recovery Ahead

Macy’s reported a net loss of nearly $3.6 billion during Q1 2020 as its revenue, hit by extended store closures, dropped to $3 billion from $5.5 billion for the same…

News July 1

Podcast: It’s Time For The Last Mile To Shine

In recent years, the Last Mile has evolved from an operational concern to a core component of the customer experience. According to research, 73% of shoppers won’t return after a poor delivery…

Executive Viewpoints July 1

Loyalty Is The Key To Survival For Retail

As the U.S. economy remains unstable, rather than spending precious cash, brands need to get creative with the stable economy they totally control — their brand loyalty programs. It’s been…

Executive Viewpoints July 1
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