Retail TouchPoints
Gap Bets on Boy Band JYT to Launch New ‘Fashiontainment’ Push
Top Stories
Latest Posts
Bed Bath & Beyond Parent to Rebrand to Neighborhood Intelligence to Emphasize Shift to Services for Homeowners
"Retail can only introduce us to the customer," said Marcus Lemonis, Executive Chairman and CEO, on the company's Q2 earnings call. "Home services allow us to deepen that trust. Quite…
News August 5
AI Playbook: How PetSmart Used AI Decisioning to Drive a 22% Lift in Salon Bookings
Marketing SVP Bradley Breuer shares why AI works best for personalized marketing efforts, customer relationship management and driving groomer visits at PetSmart when it's paired with human expertise.
Features August 4
Wayfair Leans into Luxury as Q2 Revenue Hits Post-COVID High
Wayfair posted its best U.S. revenue growth since COVID in Q2 2026, led by 35% growth at premium sub-brand Perigold.
News August 4
Best Buy Names Former Nordstrom Exec Anne Bramman as Chief Financial Officer
Best Buy has named Anne Bramman EVP and CFO, filling the role vacated by Matt Bilunas as the retailer completes its leadership realignment under incoming CEO Jason Bonfig.
News August 4
Navigating the Future of Retail Risk Management: Precision is the North Star
At any given moment, a retail security team is looking at thousands of alerts across dozens of tools and a vulnerability list that never gets shorter. The data keeps growing,…
Executive Viewpoints August 4
Wayfair’s Brick-and-Mortar Expansion Is Coming to Pittsburgh in 2027
Wayfair announced plans for a 95,000-square-foot Pittsburgh store at North Hills Village, set to open in 2027 as its first Pennsylvania location.
News August 3
How AI Could Level the Playing Field for Independent Grocers
Featuring: Tal Zlotnitsky, CEO, Breez AI As AI reshapes the grocery industry, independent retailers face a critical question: will the technology help them compete, or widen the gap between them…
Podcasts August 3
Carter’s Flags Consumer Pricing Resistance, Moderates Back-Half Outlook Despite Strong Q2
Carter's told analysts that Q2 data showed consumer resistance to pricing and a loss of unit velocity, prompting a more conservative back-half plan, even as the company posted a fifth…
News July 31
Gen Z’s AI Shift Will Unlock $1 Trillion in Commerce — Merchants, Optimize Now
Ask yourself a question: if fewer than 10% of Google’s top-ranked pages get cited in responses from ChatGPT, Claude, Gemini or Perplexity, what exactly is your SEO strategy protecting? That’s…
News July 31
Latest Podcasts
Latest Resources
