Study: 73% Of Shoppers Spend More In Response To Good Customer Service
Measuring the bottom-line effects of customer service has traditionally been difficult, but a new study quantifies its impact:…
News April 29Measuring the bottom-line effects of customer service has traditionally been difficult, but a new study quantifies its impact:…
News April 29In the wake of record-breaking Q1 profits, Amazon revealed in an earnings call that it will make one-day…
News April 26During an April 24 conference call with investors, lululemon laid out a five-year growth plan that includes doubling men’s…
News April 26Amazon heavily outperformed Q1 earnings expectations, reporting earnings of $7.09 per share — well ahead of the $4.72…
News April 25Cashierless checkout has for the most part been limited to major grocers thus far and is perhaps most…
News April 25CVS Health will add in-store SmileDirectClub shops to hundreds of locations following a successful pilot earlier this year. The…
News April 25The UK’s chief competition regulator, The Competition and Markets Authority (CMA), has blocked Sainsbury’s proposed £7.3 billion ($9.4 billion)…
News April 25PayPal has made a strategic investment in Happy Returns as part of an $11 million financing round that…
News April 25Avatria, a digital commerce solution provider, has launched Avatria Convert, a platform that uses Google Analytics data and…
News April 25