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Nordstrom Taps Chatbots To Assist Holiday Shoppers

Nordstrom is jumping on the chatbot bandwagon for the holidays. The retailer has partnered with Snaps, a New…

News December 12
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Promotions Prevail As Holiday Discounts Increase 52%

The deep discounting that dominated Thanksgiving weekend was not an anomaly. The holiday season as a whole has…

News December 12
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87% of Small Business Retailers Ready for Holiday Season…And Caffeine

A new survey conducted by small business loan marketplace Lendio shows that a majority of small business retailers…

News December 12
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Lululemon Promotes Burgoyne To EVP Of Retail Americas

Lululemon has promoted Celeste Burgoyne to Executive Vice President of Retail, Americas. Prior to this promotion, she held…

News December 12
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64% Of Holiday Shoppers Worried About Final Cost Of Items

Consumers’ ability to pay with credit cards is a big win for retailers, but it may be diminishing…

News December 12
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Newegg Unifies Self-Service, Live Chat To Power Omnichannel Concierge

As a major pure play computer parts and electronics retailer, Newegg has had to prioritize the customer service…

News December 12
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Amazon Denies Plans To Open 2,000 Stores

Amazon definitely is taking steps into the world of brick-and-mortar retailing, but for the time being they remain…

News December 9
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Swank Boutique Ramps Up Store Surveillance With HD Cameras

Swank Boutique offers women’s accessories, jewelry, small gifts and clothing that can slip off hangers or fall victim to sleight…

News December 8
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Starbucks Five-Year Plan: 12,000 New Stores And A Focus On China

While Howard Schultz’s upcoming retirement as Starbucks’ CEO has sparked many questions about the coffee giant’s future direction,…

News December 8
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