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Can Walmart’s Chinese Investments Bridge U.S.-China E-Commerce Gap?

Walmart increased its investment in Chinese e-Commerce retailer JD.com from 10.8% to 12.1%, according to an SEC filing…

News February 9
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Exclusive Interview: The Strategy Behind Zappos’ Cross-Country Tour

Zappos made its name as an online-only footwear retailer, but its next steps will take the brand firmly…

News February 9
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Kroger Acquires Murray’s Cheese For $21 Million

Kroger has acquired Murray’s Cheese, a chain of specialty cheese and meat shops, as well as its flagship…

News February 8
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Tory Burch, Burberry Deploy Adyen Payment Platform

Adyen, a global payments technology company, has advanced further into the retail market by providing in-store and omnichannel…

News February 8
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Sporting Goods Struggles Continue As Eastern Outfitters Files For Bankruptcy

Eastern Outfitters, the parent company of Eastern Mountain Sports and Bob’s Stores, has filed for Chapter 11 protection in Delaware.…

News February 8
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12 Restaurant Brands Choose Cloud-Based Loyalty Platform

What do restaurants including Smashburger, El Pollo Loco, Pieology and Veggie Grill all have in common? They are…

News February 7
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Kore Releases Natural Language-Enabled Smart Bot

Kore has unveiled a natural language processing (NLP) enabled platform, Smart Bot for Commerce, designed to help consumers…

News February 7
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Interactions Unveils Voice Biometrics Service

Interactions has released its Voice Biometrics service as an extension of the company’s Intelligent Virtual Assistant solution. Voice Biometrics is…

News February 7
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47% Of CX Managers See Outdated Technology As Biggest Barrier

Although retailers are quick to emphasize technology’s importance in augmenting today’s customer experience, many brands are still having…

News February 7
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