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Builder.ai returns process Sachin Dev Duggal

Overwhelmed Customer Service Teams? Keep Returns at Bay with Automation

The not-so-new online face of retail has already transformed most aspects of the path to purchase for consumers,…

Executive Viewpoints February 24
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Glossier Kicks Off First Retail Partnership with Debut at U.S. and Canada Sephora Stores

Glossier will launch its products at 600 Sephora stores in the U.S. and Canada as well as online…

News February 24
asda bringg Coles Group Coles Supermarkets National Retail Services

Australian Supermarket Chain Coles Deploys Delivery Management Solution

Coles Group, which operates a chain of more than 800 supermarkets across Australia, will deploy the Bringg delivery…

News February 24
ESG Executive ViewPoints Kelly Pedersen PwC US

Want to Win the Consumer in 2023? Start with Trust, Especially when it comes to ESG

Spurred by the global pandemic, a rise in social activism and the surge of wellness movements, consumer sentiment…

Executive Viewpoints February 24
chatbots customer service CX Featured GNC live agents Retail ThinkTank (2023) Retail ThinkTank: Business Agility & Innovation (2023) supplements ujet

How GNC is Redefining Supplement Sales with AI-Powered Customer Service and Hyper-Personalization

Few things are as personal to a shopper as their health. Everyone has their own health needs and…

Features February 24
Amazon luxury retail media networks Susan Jeffers Target Walmart XY Retail

The Rise of the Retail Media Network and What it Means for Luxury Retail

Retail media networks are digital platforms that allow retailers to monetize their customer data by selling targeted advertising…

Executive Viewpoints February 24
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Party City storefront

Party City to Close 22 Stores as Part of Bankruptcy Slim-Down

Party City Holdco, parent company of Party City, will close 22 underperforming stores as part of its Chapter…

News February 23
activist investor bath & body works board of directors third point

Bath & Body Works Faces Growing Activist Pressure Despite Adding 2 Board Seats

Activist investor Daniel Loeb will launch a boardroom challenge against Bath & Body Works through his hedge fund…

News February 23
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Aldi new stores U.S.

Aldi Adds On-Demand Delivery Options Through DoorDash

Aldi has entered a partnership with DoorDash to offer on-demand grocery delivery from nearly all 2,278Aldi locations across…

News February 23
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