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As headwinds mount the customer lifetime value will be the key to ecommerce success.

As Headwinds Mount, Lifetime Value will Become Ecommerce’s ‘North Star’

The ecommerce pandemic party is officially over. Following two lockdown-induced boom years, online retailers that were once investor…

Features January 18
Bayard Advertising eric howell Executive ViewPoints workforce

Mitigate Worker Shortages by Streamlining Recruitment and Hiring Processes

Retail TouchPoints (RTP): What have been the most significant changes in the retail hiring landscape over the past…

Executive Viewpoints January 18
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J.Crew launches resale program with ThredUP.

J.Crew Launches Resale Program, Refurbishes Vintage Favorites

J.Crew is joining sister brand Madewell in the world of circular fashion with the launch of an online…

News January 17
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The Edit LDN Raises $4.8 Million to Expand Sneaker Marketplace in U.S. and Middle East

Sneaker marketplace The Edit LDN has raised $4.8 million in seed funding to help it scale in the…

News January 17
amperity customer experience Executive ViewPoints Megan McDonagh

What to Do Before Your Best Customer Ghosts You

Relationships can move fast. You meet for the first time, and there’s a spark. You feel like you’ve…

Executive Viewpoints January 17
consumer demand consumer spending customer experience economic downturn excess inventory Featured insight partners loyalty programs LXR mobile apps NRF Big Show off-price retail Rent the Runway resale saks off 5th value-based retail
As other retailers brace for the impact of a looming recession, Saks OFF 5TH, has a rosier outlook.

NRF 2023: Saks OFF 5TH CEO Foresees Smooth Sailing for Off-Price Despite ‘Choppy’ Economic Waters

The mood on the street these days could generally be described as gloomy. But as other retailers brace…

Features January 16
diversity equity inclusion Featured Target

NRF 2023: How Target Makes its Culture of Inclusion Tangible

Sometimes the results of emphasizing diversity and inclusion are big, bold and easy to see; sometimes they’re subtle.…

Features January 16
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Which Self-Checkout Solution Gives Customers the Best In-Store Shopping Experience?

Ever since the first introduction of self-checkout (SCO) counters in the late 1990s and early 2000s, their number…

Executive Viewpoints January 16
adadapted cpgs Executive ViewPoints Molly McFarland

How Can CPGs Expand Their Digital Shelves?

Experts predict that worldwide retail ecommerce sales will grow by 56% over the next few years, reaching approximately…

Executive Viewpoints January 16
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