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How Verizon Personalizes CX, from Engagement to Post Purchase
Today’s consumers rely on their smartphones for, well, just about everything, and Verizon recognizes just how important that…
Features August 29WSJ: Rite Aid Prepping for Bankruptcy That Could Limit Opioid Lawsuits’ Impact
Rite Aid is reportedly preparing for a Chapter 11 bankruptcy filing that could take place within weeks, according…
News August 28Instacart, Klaviyo Move Closer to IPO Filings
Instacart has moved another step closer to an IPO, filing an S-1 form with the Securities and Exchange…
News August 28Nordstrom Doubles Down on Rack Business Following 8.3% Revenue Drop
Nordstrom’s net sales decreased 8.3% year over year in Q2 2023, which ended on July 29. The company…
News August 28Pacsun Expands Unified Commerce Strategy with New POS
Pacsun is expanding its partnership with Manhattan Associates to further its unified commerce vision. The specialty retailer for…
News August 28Salesforce Predicts Just 1% YoY Online Sales Growth for U.S. Holiday Season
U.S. ecommerce sales this holiday season are forecasted to reach $273 billion, a 1% year-over-year growth rate, according…
Features August 28Stimulating Impulse Purchases When the Thrill is Gone
Impulse purchases are an important part of a consumer brand’s revenue growth management (RGM) strategy. A brand’s impulse…
Executive Viewpoints August 28Is Private Label the New Competitive Playground?
Featuring: Todd Maute, Partner, CBX In today’s highly competitive retail landscape, private label brands have emerged as a…
Podcast August 28WSJ: Rolex to Buy Luxury Watch Retailer Bucherer
Rolex will purchase luxury watch and jewelry retailer Bucherer, which operates more than 100 stores globally, including 34…
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