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Douglas Cosmetics Gets Customer Service Facelift With Recent POS Make Over

Focused on the nurturing the needs and wants of its customers, Westport, CT-based Douglas Cosmetics, the largest cosmetics…

News April 16

LoveSac Founder Shawn Nelson

After winning “The Rebel Billionaire,” see how LoveSac Founder Shawn Nelson beats the stuffing out of the furniture…

Executive Viewpoints April 15

New Studies Validate Wins From Retailers Who Synch Cross-Channel Strategies

  Multi-Channel is a hot topic among retail research firms who note that best-in-class retailers are pumping up…

News April 9

Which Retailers Are Winning In The Blogosphere? New Research Tracks Consumer Generated Buzz

  Value retailers such as Costco and BJ’s Wholesale Club with reputations for selling quality merchandise at low…

News April 9

richrelevance

Concept: Most e-commerce retailers are familiar with the science of product recommendations. richrelevance has created an addition to…

News April 8

iPhone Apps Provide Retailers With New Ways To Connect with Consumers

Dating back to the days of its first release in July 2007 — when it sold one million…

News April 2
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The Employee As An Extension of the Brand: Container Store Study

Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on…

News April 2
acxiom Consumer customer customers johnston & murphy ll bean lori connolly merkle winback

Re-Courting Customers For Winback Strategies Requires Right Access To Data

One of the toughest areas of retailing to define is customer value. The reason is because recency and…

News March 26
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Predictive Research Points to Price-Sensitive Retailers for Near-Term Sales Hikes

Aeropostale, Family Dollar and Sam’s Club are three of the retailers “almost certain” to see sales increases over…

News March 26
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