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Are Retailers Meeting Today’s “Empowered Consumers’” Expectations?

Consumers’ expectations of a seamless cross-channel shopping experience are higher today than ever before as increasingly they merge…

News December 22
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How Business Intelligence Creates Better Business Value For Retail Leaders: Part II

 Part II of a three-part series. Part I appeared in the December 8 Newsletter. The top pressure driving…

Features December 21
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Getting Ahead Of The Curve With Comprehensive Price Intelligence

Price matching and price adjustment policies are all over the news this holiday season.  In addition to the…

Executive Viewpoints December 21
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Analyzing The Digital Consumer For 2012 Mobile Success

As retailers finalize cross-channel marketing plans and investments for 2012, most have considered the benefits of mobile strategies,…

News December 21
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Playd App For iPhone And Android Increases Word Of Mouth; Helps Video Game Retailers Boost Purchase Rates

Concept: Playd is a mobile application that allows users to share their gaming experiences across multiple platforms and…

News December 21
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New Study Tests Top Internet Retailers’ Delivery Times During The Holiday Season

December 16 marked “Free Shipping Day,” but just how fast or slow are eTailers’ shipping services overall? This…

News December 21
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Augmented Reality Expands; Lego Delivers Second-Generation Digital Box To All Products To Influence Customer Purchases

More retailers are employing computer-generated, augmented reality in stores to better portray product offerings. Lego, Macy’s and Ray-Ban…

News December 21
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Best Buy Improves In-stocks Up To 4%, Decreases Inventory Levels

Constant replenishment, disparate forecasting systems and cumbersome data volumes challenge even the best retailers to accurately predict customer…

News December 21
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New Study Shows More Consumers Making Purchases On Mobile Phones; 90M Smartphone Users In U.S. Alone

The smartphone’s enhanced Internet access and applications have captivated the hearts of consumers. More than half of U.S.…

News December 19
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