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Courting And Capturing The Mobile Consumer

Connected Consumer Series – Live Channel

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Benjamin Moore Optimizes Customer Engagement With Mobile Publishing

The interactive, high-definition features of tablet technology have provided retailers with an ideal outlet for boosting mobile engagement…

Life is good Revamps E-Commerce Site To Promote Charitable Efforts

The e-Commerce site is a top channel for consumers to learn about a brand, its offerings and values.…

Getting Closer To The Customer [Infographic]

Retailers have numerous opportunities to engage with customers, to provide information, answer questions and respond to complaints. To…

Walmart, PacSun & Ice.com Share Insights On Social Media Analytics

This is Part II of Retail TouchPoints’ multi-part feature investigating trends and developments in social media analytics and…

Sleeping With The CMO

Editor’s note: This article is an excerpt from Schwartz’ upcoming novel titled: Fast Shopper, Slow Store due to…

Video Analytics Debate: From Mission Impossible to the Mall

Retailers use video surveillance cameras for a host of reasons — everything from loss prevention to customer safety…

VirtuOz Launches Micro-Agents For Extended Intelligence In-Store

The customer experience is a key competitive differentiator in retail, particularly as consumers focus on leveraging a variety…