The Latest
Filter by Topic
Filter by Type
Harris Teeter, a regional grocery retailer, is switching to a cloud-based version of Web dSignShop from AccessVia to…
Executive Viewpoints January 18Caché Personalizes Digital Messaging With Usablenet Mobile App
Today’s hyper-connected omnichannel consumers jump from one touch point to the next throughout the day, while browsing inventory,…
News January 18Foodland Streamlines Staff Management With Traffic Counting
Today’s time-starved consumers want to complete transactions quickly and seamlessly, especially in grocery stores, where shoppers are rushing…
News January 17TouchPoints TV at #NRF13: Scott Knaul, Workforce Insight
Scott Knaul, Vice President of Retail, Workforce Insight Knaul discusses the current Workforce Benchmarking Survey, being conducted…
News January 17Harnessing Social Media Feedback To Fuel Your Marketing CampaignsBy Alicia Fiorletta Because shoppers are leveraging a variety of…
Executive Viewpoints January 16Mobile Showrooming Leads To Increased Price-Matching In 2013
Following is Part 1 of the Retail TouchPoints series focused on Pricing Challenges In An Omnichannel World. Part…
News January 15The Four Phases Of E-Commerce Consumer Engagement
Ultimately, every brand wants to reach the pinnacle of consumer engagement. In e-Commerce, that might mean having the…
Executive Viewpoints January 15Bad Experiences Equal Lost Customers
A recent survey of 5,000 consumers confirms that customers may abandon a company following a bad experience, but…
Features January 15Medallia Launches Social Feedback Solution
More consumers are turning to social networks to share their feedback on products and retail experiences across channels.…
News January 15Top Stories
Latest Podcasts
Latest Resources
