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Going, Going…Gone? Five Tips To Win Back Lapsed Customers By Jordan Elkind, Customer Advocate, Custora You know those…

Executive Viewpoints June 3
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Rewards Motivate Moms Influencing $2.4 Trillion Each Year

Offering rewards helps retailers engage with today’s digitally savvy consumer. In fact, research shows most moms (81%) are…

Features May 31
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American Eagle Outfitters turned to JDA Software to help transition and fortify two brands — American Eagle and…

Executive Viewpoints May 31
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Blending The Old And New By Kim Zimmermann, Managing Editor I had the pleasure of attending Internet Week…

Executive Viewpoints May 30
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Internet Week NY: Retailers Strive To Utilize Technology With A Human Touch

While it is easier than ever to connect with customers in a wired world, retailers are looking for…

Features May 30
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Capgemini And SAP Create Packaged Solutions That Leverage Big Data

Capgemini, a technology performance consultant, announced a partnership with SAP AG to provide packaged retail business solutions for…

News May 29
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Mobile “Mind Shift,” Trends And Successes Discussed During Webinar

With 3 billion smartphones in use by the end of 2017, mobile is fast becoming consumers’ primary touch…

News May 29
customer experience customer experience management Customer Experience Professionals Association CXPA retail Retail TouchPoints

CXPA Launches New Certification Program

The Customer Experience Professionals Association (CXPA), an international non-profit organization, announced plans to launch a Certified Customer Experience…

News May 28
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GameQuestDirect.com Cuts Costs By 60% With GoECart

GameQuestDirect.com, a video game eTailer, replaced multiple e-Commerce systems with a single, all-in-one e-Commerce technology platform from GoECart.…

News May 28
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