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Nominate A Retail Innovator: 2013 Customer Engagement Awards
By Debbie Hauss, Editor-in-Chief Retail TouchPoints is now welcoming nominations for the 2013 Customer Engagement Awards! In its third…
Executive Viewpoints October 16American Express Serve Unveils New Money Management Tools And Free Cash Load Network
American Express recently introduced new money management capabilities, as well as a cash load feature, to its Serve…
News October 15Retailers Improve Sales And Marketing Results By Tracking Customer Behavior
Following is Part 2 of the Retail TouchPoints Analytics Optimization feature. This article will highlight case studies…
News October 15Use Videos Along The Path To Purchase To Increase Sales
Keeping online shoppers engaged (and buying) takes constant attention from retailers. How do you borrow the tactics that…
Executive Viewpoints October 15Consumers Shy Away From Secured In-Store Products
As many as 60% of consumers have admitted to not purchasing a product due to difficult in-store security…
Features October 15Geoscape Intelligence System Gathers Consumer Data For Multicultural Marketers
Today’s retailers must be equipped to effectively market to a variety of cultures based on specific customs. However,…
News October 15Why Customer Service Is The Achilles Heel Of Omnichannel
Susan, 29, recently ordered a couple of outfits from the web site of her favorite apparel retail chain.…
Executive Viewpoints October 15Hey SMBs, Things Are Lookin’ Up!
In the current state of the economy, keeping business going and thriving isn’t easy for anyone. But it seems like…
Executive Viewpoints October 15True Religion Brand Jeans Ramps Up Email Marketing Results With Monetate
Relevancy is key to successful email marketing, especially in the age of tech-savvy, multitasking consumers. In fact, 26%…
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