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Creating The Omnichannel Advantage

Retailers understand that the key to higher sales is insight. They need to know what their customers, both…

Executive Viewpoints December 11
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IBM And Apple Introduce Store Associate Suite

As part of their enterprise partnership, IBM and Apple unveiled the IBM MobileFirst suite of apps for iOS.…

News December 10
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Women Rely On Product Reviews To Make Buying Decisions

Up to 88% of women indicate that online reviews are very influential when they purchase a new product…

News December 10
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MasterCraft Boosts Shopper And Partner Engagement With Video

Consumers spend an average of 79 days gathering information before making a major purchase, according to GE Capital…

Features December 10
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Have You Ever Switched After A Bad Retail Experience? The RTP Editors Spill

Recently on the RTP blog, we outlined the bottom-line impact of poor customer service. An increasing number of consumers are…

Executive Viewpoints December 10
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Blackhawk Gift Cards Now Available At Select USPS Locations

The United States Postal Service (USPS) and gift card and payments provider Blackhawk Network have entered a distribution…

News December 9
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Joinem Redefines Social Commerce

By Alicia Fiorletta, Senior Editor  Over the past three or so years, the term “social commerce” has acquired…

Executive Viewpoints December 9
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Holiday Results Q&A With Scot Wingo, CEO, ChannelAdvisor

TouchPoints TV with: Scot Wingo, CEO, ChannelAdvisor Following the “Cyber 5” holiday shopping days – Thanksgiving through Cyber…

News December 9
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13 Retailers Win 2014 Customer Engagement Awards

As we move into 2015, retailers are focused on finding creative, innovative and compelling new ways to engage…

News December 9
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