The Latest

Filter by Topic

Filter by Type

Amazon amazon prime competition free shipping shipping shippingpass twoday free shipping Walmart

Walmart Scraps ShippingPass, Lowers Free Shipping Threshold To $35

Walmart has cancelled its ShippingPass subscription delivery pilot only seven months after opening the platform to all shoppers,…

News February 3
department stores holiday season hudson's bay Macy's merger Mergers and acquisitions store closures

Hudson’s Bay In Preliminary Talks To Take Over Macy’s

Saks Fifth Avenue and Lord & Taylor parent Hudson’s Bay has approached Macy’s about a possible takeover, according…

News February 3
CEO movers and shakers symphony commerce
1symphonyc

Symphony Commerce Appoints Ken Fine As CEO

Symphony Commerce, a Commerce as a Service (CaaS) platform provider, has named Ken Fine CEO. Fine succeeds Harish…

News February 3
Ashley Unitt customer experience customer service cyborg virtual assistance data NewVoiceMedia packaging trends

8 Customer Service Trends You Need To Watch Out For In 2017

By Ashley Unitt, NewVoiceMedia The principles of customer service remain unchanged: to build good relationships with your customers…

Executive Viewpoints February 3
abercrombie & fitch bloomingdales express hollister lululemon Nordstrom Rue21 saks fifth avenue save mart Staples Target

A&F Promotes Merchandising Chief To CEO

Abercrombie & Fitch (A&F) is filling out its C-suite with internal talent, promoting President and Chief Merchandising Officer…

News February 3
2017 Amazon amazon prime amazon web services aws Cloud ecommerce eCommerce growth holiday 2016 market share prime profit revenue

Amazon Posts 55% Q4 Profit Rise Off Holiday 2016

Amazon had yet another lucrative holiday season, capping off 2016 with a 55% year-over year profit increase to…

News February 3
CEO Ralph Lauren stefan larsson
1larsson

Ralph Lauren CEO Larsson Steps Down

2017 may be barely a month old, but retail CEO departures already have been shaking up the industry.…

News February 2
athleticwear connected fitness financial news innovation lab mobile retail movers and shakers revenue Under Armour

Is ‘Connected Fitness’ Generating Enough ROI For Under Armour?

Under Armour’s streak of 26 straight quarters with a 20% revenue increase snapped this week in a big…

News February 2
adoption best buy instore experience robotics shopper experience Target trax trend watch

Despite Hype, Don’t Expect Quick Adoption Of Robotics In Retail

Judging by the buzz at the 2017 NRF Big Show, artificial intelligence-driven in-store robotics is one of the…

Features February 2
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank