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Kore Releases Natural Language-Enabled Smart Bot

Kore has unveiled a natural language processing (NLP) enabled platform, Smart Bot for Commerce, designed to help consumers…

News February 7
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Interactions Unveils Voice Biometrics Service

Interactions has released its Voice Biometrics service as an extension of the company’s Intelligent Virtual Assistant solution. Voice Biometrics is…

News February 7
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A Quality In-Store Pickup Program Starts With A Seamless Digital Experience

By Ed Kennedy, Episerver Buy online, pick up in-store programs (also known as click and collect) are a…

Executive Viewpoints February 7
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The Car As Commerce Platform: Retail’s Captive Audience Opportunity

The automobile business, like the retail industry, is undergoing huge disruption. In addition to changes in the cars…

Features February 7
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47% Of CX Managers See Outdated Technology As Biggest Barrier

Although retailers are quick to emphasize technology’s importance in augmenting today’s customer experience, many brands are still having…

News February 7
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Aptos Addresses Personalization In-Store

In this episode, Dave Bruno, Marketing Director at Aptos and Andrew Spear, VP of Technology at F3G, share…

News February 6
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Tiffany & Co. CEO Steps Down

A diamond may last forever, but many a CEO’s days are numbered. Hours before its first-ever Super Bowl…

News February 6
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Building A Brand From The Community Up

We talk a lot about Influencers and Community in retail today, but we’re typically talking about a retail…

Editor's Perspective February 6
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Costume SuperCenter Boosts Mobile Conversion Rates 49% With Responsive Design

With its online traffic increasing tenfold from June to October 2016, Costume SuperCenter had a tremendous challenge on its hands…

Features February 6
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