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Kore Releases Natural Language-Enabled Smart Bot
Kore has unveiled a natural language processing (NLP) enabled platform, Smart Bot for Commerce, designed to help consumers…
News February 7Interactions Unveils Voice Biometrics Service
Interactions has released its Voice Biometrics service as an extension of the company’s Intelligent Virtual Assistant solution. Voice Biometrics is…
News February 7A Quality In-Store Pickup Program Starts With A Seamless Digital Experience
By Ed Kennedy, Episerver Buy online, pick up in-store programs (also known as click and collect) are a…
Executive Viewpoints February 7The Car As Commerce Platform: Retail’s Captive Audience Opportunity
The automobile business, like the retail industry, is undergoing huge disruption. In addition to changes in the cars…
Features February 747% Of CX Managers See Outdated Technology As Biggest Barrier
Although retailers are quick to emphasize technology’s importance in augmenting today’s customer experience, many brands are still having…
News February 7Aptos Addresses Personalization In-Store
In this episode, Dave Bruno, Marketing Director at Aptos and Andrew Spear, VP of Technology at F3G, share…
News February 6Tiffany & Co. CEO Steps Down
A diamond may last forever, but many a CEO’s days are numbered. Hours before its first-ever Super Bowl…
News February 6Building A Brand From The Community Up
We talk a lot about Influencers and Community in retail today, but we’re typically talking about a retail…
Editor's Perspective February 6Costume SuperCenter Boosts Mobile Conversion Rates 49% With Responsive Design
With its online traffic increasing tenfold from June to October 2016, Costume SuperCenter had a tremendous challenge on its hands…
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