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CTO Macy's yasir anwar
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Macy’s Promotes Anwar To CTO Position

Yasir Anwar has been named Macy’s new Executive Vice President and Chief Technology Officer, effective immediately. In his…

News June 8

Walmart’s VR Training Tool: Practical Or Just A Gimmick?

While a select few retailers have found applicable uses for virtual reality (VR) in small doses on the…

Executive Viewpoints June 7
#ric #ric17 customer experience omnichannel retail innovation

#RIC17 Panel: Compete To Keep Your Customer Front And Center

Recent retail headlines in the business news lately been particularly negative: bankruptcies, store closings and financial woes. Yet…

Features June 7

The RealReal Reels In $50 Million As Brick-And-Mortar Strategy Becomes Reality

Luxury consignment retailer The RealReal has closed a $50 million growth equity financing round from private equity firm…

News June 6
acxiom customer experience Michael's steve carlotti

Michaels Turns To Data-Driven Marketing To Personalize Customer Service

Specialty arts and crafts retailer Michaels Stores, Inc., has selected Acxiom, a marketing technology and services company, to…

News June 6

3 Ways Entrepreneurs Can Use AI To Grow Their Revenue

IBM Watson has become a household name in AI. The software was originally created to beat the best…

Executive Viewpoints June 6

Tapping Consumer Passion Moments To Fuel Engagement

In a world of digitally savvy, multi-tasking consumers, it is becoming harder and harder for brands to capture…

Executive Viewpoints June 6

Demystifying Personalization

In an ideal world, every interaction with a consumer would be certain. We’d not only instantly process everything…

Executive Viewpoints June 6

5 Ways Store Associates Help Retailers Deal With Showrooming

The demise of retail stores seems to be accelerating. What’s been dubbed as the “Retail Apocalypse” has claimed…

Executive Viewpoints June 6
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