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How BI/Analytics Can Drive In-Store Efficiencies

Holman shares insights on a study IHL conducted debunking the concept of the “Retail Apocalypse.” Holman noted: “There…

News January 23
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Applying Voice Search To e-Commerce & Mobile

Amazon got everyone comfortable using voice and talking to something, but now it’s time for brands to own…

News January 23
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Pairing Online And In-Store Data To Enhance The Customer Experience

Chris Riegel, CEO of STRATACACHE, discusses how brick-and-mortar retailers can bring relevance to the shopper journey using the…

News January 23
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How Personalized, Gamified Training Boosts Bloomingdales’ Bottom Line

Chad McIntosh, VP of Asset Protection and Risk Management at Bloomingdale’s, shares how the training platform from Axonify…

News January 23
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Using Personalization To Extend The Shopping Journey

Once retailers define customer expectations, they can build the right personalization journey, according to BRP’s Gene Bornac. “In…

News January 23
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H&M Hoodie Debacle Made Worse By Brand’s Slow Response

H&M came under heavy scrutiny earlier this month for an advertisement image placed on its UK web site,…

Executive Viewpoints January 23
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Battle For Position In Voice-Shopping War Heats Up

Smart speakers are the new best-selling consumer gadget, faster than AR, VR or wearables. Sales grew over 300%…

Executive Viewpoints January 23
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New Technology Levels The Playing Field For Physical Retailers

Online commerce has changed how people shop and how retailers market their wares, but new technologies are finally…

Executive Viewpoints January 23
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NRF 2018: Retail Personalization Reaches A Crossroads

The National Retail Federation Big Show jammed the Javits Center with people, technology and excitement from January 14…

Features January 23
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