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The Keys To Providing Great Customer Experience: Listen And Respond Quickly To Loyalty Program Feedback
By Luis Artiz, Epson America Most retailers understand that their success depends heavily on their ability to provide…
Executive Viewpoints January 26Albertsons Launches Performance Media Platform To Help CPGs Target Digital Ads
Albertsons Cos., the parent company of supermarket chains Albertsons, Safeway, Jewel-Osco and Shaw’s, is introducing technology designed to…
News January 25Nine West Debt Restructure Plan Likely To Include Bankruptcy Filing
Nine West Holdings and its creditors are nearing a deal to restructure approximately $1.5 billion in debt, according…
News January 2514.9% Of U.S. Web Users Connect Exclusively Via Mobile
As retailers create and evaluate their customer experience and engagement strategies, the pervasive use of mobile devices must…
News January 25
Exclusive Q&A: Why Women In Retail Struggle With Work-Life Balance
Work-life balance is top-of-mind for many people, whether they’re white- or blue-collar employees, males or females. For some…
Features January 25
H&M Hoodie Debacle Made Worse By Brand’s Slow Response
H&M came under heavy scrutiny earlier this month for an advertisement image placed on its UK web site, showing…
Editor's Perspective January 25Tencent Expands Physical Reach With Investment In Carrefour China
Chinese social media giant Tencent has agreed to take a financial stake in Carrefour China. The French retailer…
News January 24Toys ‘R’ Us Will Close 180 Stores, Co-Brand Select Stores With Babies ‘R’ Us
Toys ‘R’ Us is closing 180 stores — approximately 20% of its physical footprint in the U.S. —…
News January 24
Salesforce: Mobile Growth Makes Personalization Even More Critical
Mobile devices drew 60% of shopper traffic and 41% of all orders during holiday 2017, and this growth…
News January 24Top Stories
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