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Authentic Buys Dockers for $311 Million, Plans to ‘Reimagine the Brand for a New Generation’

Authentic Brands Group (Authentic) has purchased the intellectual property (IP) of the Dockers brand from Levi Strauss &…

News May 20
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Urban Outfitters Targets Gen Z with Gamified Back-to-Campus Campaign

Urban Outfitters (UO) has launched UO Haul, a multi-stage campaign designed to support students decorating a dorm room…

News May 20
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The UPS Store’s Secret to Success: Maintaining a High ‘Say-to-Do’ Ratio

One of the paradoxes involved in providing great customer experiences (CX) is that it’s often essentially invisible to…

Features May 20
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Beyond Sight and Sound: Why Scent is the Next Frontier in Branding

In marketing, engaging all the senses is key to crafting unforgettable brand experiences. Traditional static marketing is losing…

Executive Viewpoints May 20
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Pottery Barn to Cross the Pond with UK Digital Launch

Pottery Barn, a portfolio brand of Williams-Sonoma Inc., will makes its United Kingdom debut this fall with a…

News May 19
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Bath & Body Works Taps Nike Exec to Lead Company

Bath & Body Works has named Daniel Heaf as its new CEO, effective immediately. He replaces Gina Boswell,…

News May 19
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Rite Aid storefront

CVS, Walgreens, Kroger Snap Up Pharmacy Assets from Bankrupt Rite Aid

Editor’s Note: This story was updated on May 19, 2025 to include additional details of the assets purchased…

News May 19
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Harnessing AI to Transform the Customer Experience in Retail: Opportunities and Challenges

In just a few short years, artificial intelligence (AI) has transitioned from a futuristic concept to an operational…

Executive Viewpoints May 19
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Commerce integrations on Roblox

Roblox Bridges Virtual and Real-World Shopping with New Commerce Integrations

Digital gaming platform Roblox has been toying around with real-world commerce integrations for a while, but now the…

News May 16
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