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From Catalogs To E-Commerce: Using Personalization To Deliver Customer Loyalty
In Venice in 1498, publisher Aldus Manutius created a catalog of the books he was printing. 15th century…
Executive Viewpoints December 21Pier 1 Considers Strategic Alternatives; CEO Resigns After Poor Q3 Results
Pier 1 Imports is evaluating strategic alternatives after the retailer saw Q3 comparable sales dip 10.5% and net…
News December 20Gymboree Bankruptcy Could Close Majority Of Stores: WSJ Report
Gymboree is seeking a bankruptcy loan as it prepares for a chapter 11 filing that could allow the…
News December 20
Data Monetization: Gaining, And Maintaining, A Competitive Edge In The Age Of Amazon And Era Of Consumer Trust
If retailers could improve omnichannel conversations with customers, why wouldn’t they? Because change is difficult, and trying to…
Executive Viewpoints December 20Site Outages Shine the Light on Retail Weak Spots During Holiday Season
By Claude Robinson, Oracle With the kick-off of the holiday shopping season now in the rearview mirror, retailers…
Executive Viewpoints December 20
Evergage Unveils AI-Powered Decisions Module
Evergage has introduced Evergage Decisions, a module designed to enable retailers to apply AI for automatically determining and…
News December 20
CallMiner Updates Speech Analytics Platform For Call Centers
CallMiner has upgraded its real-time speech analytics module, Eureka Alert. It is now designed to support 10X the…
News December 20StoreForce And Moz Provide Automated Hours Of Operation Updates
StoreForce has formed a partnership with Moz, a search engine optimization (SEO) solution provider, to combine Moz’s local…
News December 19Carhartt And Invaluable Drive Engagement With Email Personalization
Two very different retailers — workwear apparel brand Carhartt and live art auction site Invaluable— have implemented email…
News December 19Top Stories
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