Holiday ThinkTank

Your Holiday Retail Playbook Starts Here

Latest Posts

Q&A with the co-author of the new book "Omnichannel Retail"
Features November 1

Exclusive Q&A: Stores Should Become a ‘Digital Mosaic of Attraction’

It might sound strange to say this about a place where some 80% of transactions…

Retailers are expected to be more conservative with holiday hiring. By focusing on associate engagement and empowerment, they can ensure success.
Features October 31

6 Keys to Empowering Store Associates During the Holiday Season

This is Part 2 of The Holiday Readiness Series, which will feature tactical tips and…

Features October 27

Does the ‘New’ Bed Bath & Beyond Have the Right Formula for Success?

Update 10/27/23 — Overstock has filed paperwork with the United States Securities and Exchange Commission (SEC)…

As the stress of the holiday season reaches its peak, retailers need to focus on the employee experience (EX) to fulfill their brand promise.
Features October 25

Want to Have Great CX This Holiday Season? Focus on Employee Experience First

This is Part 1 of The Holiday Readiness Series, which will feature tactical tips and…

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Retail Strategy & Planning Series
Holiday ThinkTank