Customer Experience
Features
Community and Customer Journeys: Inside Brands’ Strategies on Threads
Threads, Meta’s highly publicized “Twitter killer,” has seen dwindling engagement... Read More
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News
May 2
Gen AI for Visual Content: 3 Things to Know
[Editor’s note: This is an excerpt from the recent Retail TouchPoints Tech Guide, 3 Ways…
Features
May 2
How Subscription Strategies can Supercharge Loyalty Programs
Loyalty programs are a common (and undeniably effective) tool for retailers to gather data and…
Features
April 19
Rowan CEO on the Power of People in Creating Joyful Retail Moments
Louisa Serene Schneider did not set out to be a CEO, let alone a founder.…
News
April 17
JCPenney Aims to Give $500 Million Back to Customers with Revamped Rewards Program
JCPenney is the latest retailer to reconfigure its rewards program with the debut of a…
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