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Effective chain-wide communications regarding new processes and procedures, training programs, regional sales calls, earnings reports and other business…
Features
September 5
IHL Group kiosk retail Retail TouchPoints
IHL Group released the 2012 North American Self-Service Kiosk Study on August 21, indicating that consumers spent just…
Features
September 4
AT&T content education ETA IMI IT Merchant Customer Exchange mobile mobile payment mobile retail mPOS National Retail Federation NRF T-Mobile Verizon Vicki Cantrell
J. C. Penney and Starbucks are among the countless retailers announcing plans for, or currently moving to, a mobile payment…
Features
August 30
Lorna Pappas MasterCard retail
Growth at small retailers slowed to 6.0% year-over-year in July 2012, still outperforming national and regional chains on…
Features
August 28
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Optimizing social media is a top priority for retailers seeking the most effective strategies to connect with tech-savvy…
Features
August 27
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U.S. Senator Mary Landrieu of Louisiana and Kathleen Strottman, Executive Director of The Congressional Coalition on Adoption, will…
Features
August 24
back-to-school shopping bts Demos Parneros Josh Saterman Kmart Matt Shay Matthew Shay National Retail Federation omnichannel promotions online shopping PriceGrabber retail Retail TouchPoints Rite Aid Staples Walmart
This is Part II of the Retail TouchPoints two-part Back-To-School (BTS) report. It delves into the various BTS…
Features
August 21
Anthropologie Be The Buyer BHLDN Build-A-Bear Workshop customer service Dave Finnegan e-commerce Free People in-store technology mobile channels mobile pos mobile technology ModCloth National Retail Federation retail Retail TouchPoints Shop.org Terrain Urban Outfitters Vicki Cantrell
As more retailers strive to improve the in-store shopping experience, many are embracing advanced technologies to better meet…
Features
August 21
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Retailers have geared up for the back-to-school season (BTS) by rolling out interactive marketing strategies, mobile applications, and new…
Features
August 17
