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The Rise Of Interactive Retail: Mobility And Other Tools Present Opportunity For Customer Loyalty

The continued proliferation of digital applications, smartphones and tablets has encouraged retailers to rethink their in-store engagement strategies.…

Features June 21
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Top SMS Campaign Strategies To Boost Acquisition, Conversion And Retention

  As the smartphone’s popularity intensifies among consumers, many retailers are focused on applications and mobile-optimized sites to…

Features June 15
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U.S. Private Label Brands Outpace National Brands

Private label continues to grow in the U.S. as today’s more cost-conscious and technologically empowered consumers question the…

Features June 14
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How Cross-Channel Data Integration Leads To Smarter Retail Operations

The continual growth of cross-channel shopping strategies has left the retail industry at a crossroads. Consumers are becoming…

Features June 11
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IHL Report Shows $818 Billion Lost Annually in Global Retail “Inventory Distortion”

Retailers must keep pace with consumers’ demands to provide a compelling and informative customer experience ― while closely…

Features June 8
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Walmart, PacSun & Ice.com Share Insights On Social Media Analytics

This is Part II of Retail TouchPoints’ multi-part feature investigating trends and developments in social media analytics and…

Features June 5
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Social Media Analytics: The Core Of The ‘Me-Tailing’ Movement

Part I of Retail TouchPoints’ multi-part feature exploring trends and developments in social media analytics, the business intelligence…

Features May 28
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‘Smartphonatics’ Alter The Retail Scene Worldwide

A new term coined by Aite Group and ACI Worldwide, “Smartphonatics” are consumers who are aggressively changing the…

Features May 23
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Chico’s Averts Storm-Related Data Loss, Cuts Operational Costs By 75%, With Modular HP Datacenters

As hurricane season approaches (officially starting June 1), merchants may recall last year’s spate of tropical storms and…

Features May 21
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