The Limited Role of AI in Ecommerce
In today’s digital age almost all of us have experienced the thrill of clicking “add to cart” and…
Executive Viewpoints September 21
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In Luxury Retail, Design Trends Point to Experience
What’s the most important aspect of luxury retail design today? If you said “mastering techniques to improve in-person…
Executive Viewpoints September 20
Real-World Reminders Can Make CTV Ads More Impactful
We’ve all heard the stats about the thousands of marketing messages the average consumer is exposed to weekly,…
Executive Viewpoints September 20
For Better Customer Experience, Make Your Website Easier to Search
Customer experience (CX) optimization is a necessity for ecommerce retailers and other online businesses that want to convert…
Executive Viewpoints September 19
What to Expect and What to Wish for from Retailers this Holiday Season
Last holiday season would have marked a certain “post-pandemic” normalcy, but extreme excess inventory and inflation significantly impeded…
Executive Viewpoints September 18
Timing is Everything When it Comes to Useful, Governable Analytics Data
In the iconic 1999 cyberpunk movie The Matrix, the human rebel protagonists ascribe meaning to the (virtual) world…
Executive Viewpoints September 15
The Key to Keeping Customers Engaged and Combating the Paradox of Choice — Personalization
Shopping online can feel completely overwhelming for consumers when options feel infinite. The paradox of choice can even…
Executive Viewpoints September 14
How Speeding up Chargeback Resolutions can Boost Retailers’ Profits
Commerce is expanding rapidly, especially within the retail sector. Recent data shows that overall U.S. retail sales have…
Executive Viewpoints September 13
Composable Commerce: Navigating Overlooked Transformation Challenges to Boost Business Agility
Retailers are waking up to the limitations of monolithic commerce stacks. These legacy models hinder one’s ability to…
Executive Viewpoints September 12Top Stories
