Bridging The Gap Between Retail Marketing And Lasting Customer Experiences
By Mike Shanker, QuickPivot Today, consumers interact with brands differently. According to Gallup, American consumers are vigilant in…
Executive Viewpoints December 8
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How Social Are Shoppers During The Holidays?
Black Friday and Cyber Monday are the top e-Commerce events of the years. It makes sense, then, that…
Executive Viewpoints December 5How To Make Wearables Work For You In Retail
By Matthew Goldman, Wallaby Financial With Apple’s long-anticipated announcement of the Apple Watch, it is clear that the…
Executive Viewpoints December 5The Bottom-Line Cost Of Poor Customer Service
By Alicia Fiorletta, Senior Editor Ensuring great customer service and experiences is definitely vital during the competitive holiday…
Executive Viewpoints December 4SDL Research Spotlights Holiday Shopper Behaviors, Expectations
By Alicia Fiorletta, Senior Editor November was an optimal month for retailers to forge ahead with holiday deals…
Executive Viewpoints December 4Are Shoppers Playing “Chicken” With Retailers This Holiday Season?
Retailers are focused on grabbing consumer attention and dollars this holiday season, and it seems as though they’ll…
Executive Viewpoints December 3Mobile Fraud Prevention Steps That Will Have Consumers Coming Back For Seconds
By Matthias Clock, eTail West 2015 As most Americans are breaking out the good china and canned pumpkin…
Executive Viewpoints December 2
Key Considerations To Build A Scalable Retail Network Infrastructure
Networks are the lifeblood of the modern retail operation; as such, they must be scalable, resilient, secure and…
Executive Viewpoints December 1
Predictive Modeling Brings Holiday Cheer To Retailers
Black Friday — the Super Bowl of the retail industry — has come and gone, but holiday shopping…
Executive Viewpoints December 1Top Stories
