What? Â You Launched A Loyalty Program Without An Exit Strategy?
By Babs Ryan, ThoughtWorks Retail Seems that some loyalty customers are Plenti [sic] angry about having their current loyalty program replaced.…
Executive Viewpoints October 26
Latest In: Executive Viewpoints
Take UX Iteration Beyond Your Next Sale
By Geoff Wilson, 352 Inc. Retailers know more than anyone the value of customer insights, shopper experience and…
Executive Viewpoints October 23Retail Recap Of The Week
Now that we’re more than halfway through the week, it’s time to recap some of the news stories…
Executive Viewpoints October 22Should Retailers Deliver Benefits Packages To Retain Top Employees?
While so much recent debate has focused on raising minimum wages, some retailers are exploring alternative compensation models…
Executive Viewpoints October 21
How To Drive Email Engagement On Mobile Devices
For retailers hoping to engage customers on their smartphones, welcome to the world of short attention span theater.…
Executive Viewpoints October 20
Personalization: The Solution To Your Retail Renovation
We are now a generation of digitally motivated and hyper connected consumers. According to Deloitte, this trend leads…
Executive Viewpoints October 20
In-Store Order Fulfillment Can Be Complex, So Why Are Retailers Doing It?
It’s an interesting time to be working with retailers on supply chain issues. We’re in a period of…
Executive Viewpoints October 20Five Things Every E-Tailer Should Do On Social
By Lux Narayan, Unmetric As online experiences continue to improve, consumers enjoy countless benefits: Endless browsing from the…
Executive Viewpoints October 19Death Of The Salesperson?
By Scott McLaren, Fortegra With the explosion of online retail giants like Amazon.com, the new digital economy has…
Executive Viewpoints October 16Top Stories
Latest Podcasts
Latest Resources
