C-Level Challenge: Turning One-Time Customers Into Loyal Customers
Retail CEOs, CFOs and CMOs are more challenged than ever to answer the growing omnichannel demands of consumers…
Executive Viewpoints November 10
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Has The Organic Food Market Outgrown Whole Foods?
By Debbie Hauss, Editor-In-Chief Admittedly, I am a Whole Foods shopper. Â My relationship with Whole Foods dates back…
Executive Viewpoints November 10Retailers Make Money Selling And Using Drones
By Bruce Condit, Professional Retail Store Maintenance Association Drones are big business and getting bigger every day. The…
Executive Viewpoints November 9Mobile Should Make Us Re-Think Store Marketing
By Tim Barton, CitiXsys Mobile’s disruption of the customer journey is something all retailers are well aware of.…
Executive Viewpoints November 6Technology Takes Top Priority At Decoded Fashion Summit
Last week, I attended Day 1 of the Decoded Fashion Summit held in New York City. While fashion…
Executive Viewpoints November 4Is REI Making The Right Call To Close Stores On Black Friday?
The 2015 holiday shopping season is nearly upon us. Last year around this time, we asked how remaining…
Executive Viewpoints November 4
Differentiation In A Channel-Agnostic World
The “antennas” of advertisers and retailers are sharply raised as the holiday season rapidly approaches. Smart advertisers and…
Executive Viewpoints November 3
Why Offer In-Store Fulfillment?
The number-one reason retailers pursue an omnichannel strategy is customers expect it. A customer shopping online wants to…
Executive Viewpoints November 2
Associate Training And The Customer Experience Paradigm
With every new season, product line and technology adaptation, we have seen the retail market rapidly change. Retailers…
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