Personally Perfect: How Individualized Value Explodes The World Of Retail Potential
Customer delight is often conveniently defined as a great purchase experience. There’s no debating that a great experience…
Executive Viewpoints December 8Customer delight is often conveniently defined as a great purchase experience. There’s no debating that a great experience…
Executive Viewpoints December 8Do you feel special when a company where you’ve just shopped sends you a personalized email, thanking you…
Executive Viewpoints December 8By Rory Dennis, GM and Founder, Amplience There’s no doubt that the e-Commerce market is expanding, not just…
Executive Viewpoints December 7By Brian Elliott, Periscope, a McKinsey Solution It’s no secret that retailers are under immense pressure to improve…
Executive Viewpoints December 4By Kurt Heinemann, Reflektion The holiday shopping season can be stressful, both for shoppers — from brick-and-mortar stores,…
Executive Viewpoints December 3While retailers were busy looking to drive shoppers to both the store and the web site this past…
Executive Viewpoints December 2As a retailer, you’ve probably read or heard enough about social media to have launched a Facebook page.…
Executive Viewpoints December 1During the past five years, we’ve seen countless headlines predicting brick-and-mortar retail stores will quickly become nonexistent in…
Executive Viewpoints December 1By Debbie Hauss, Editor-In-Chief I can’t deny that I was elated when I saw the news that Mark…
Executive Viewpoints December 1