New C-Suite, Data Centralization And Other Trends Transforming Retail In 2016
It has long been acknowledged that customer experience should be every marketer’s key focus; that customer experience is…
Executive Viewpoints December 15
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Mobile: The Great Equalizer For Retail
In this Q&A, Amdocs’ OpenMarket Division’s Tim Fujita-Yuhas shared insights on how mobile will impact retail moving forward.…
Executive Viewpoints December 15
The Gift That Keeps On Giving: The Power Of Feedback And Your Frontline
It’s a tradition. With the crucial holiday shopping season in full swing, retailers raise armies of customer service…
Executive Viewpoints December 15Color Cues In Branding
By Dr. Aparna Sundar, University of Oregon If a picture is worth a thousand words, a color may…
Executive Viewpoints December 14What Did Cyber Monday Teach Us About Digital Infrastructure? Slow Is The New Down
By Jack Sweeney, SevOne The outages and slowdowns that plagued web sites for retailers like Target, Neiman Marcus,…
Executive Viewpoints December 11Retail Recap Of The Week
Now that we’re moving into the heart of this crucial selling season, retailers realize they not only must…
Executive Viewpoints December 10RadioShack Reels In Nick Cannon: Will It Pay Off?
RadioShack has certainly been down a rough road in recent years. Upon years of declining sales and relevance,…
Executive Viewpoints December 9Literary Irony: Non-Book Merchandise Could Rescue Bookstore Chain
By Adam Blair, Executive Editor As a long-time lover of bookstores large and small, I’m always alarmed at…
Executive Viewpoints December 8
Dynamic Pricing: A Game-Changer Or A Gamble?
Dynamic pricing. Its appeal is obvious: adapt pricing — in-store and online — to drive demand, maximize margins…
Executive Viewpoints December 8Top Stories
