Peak Customer Experiences Begin With A Great Data Strategy
The renowned psychologist Abraham Maslow introduced the term “peak experience” — which refers to a self-actualized state of…
Executive Viewpoints March 1
Latest In: Executive Viewpoints
2016 To Usher In The Cognitive Commerce Era
The 2015 holiday shopping season served as a litmus test for retailers, underscoring the need to deliver seamless…
Executive Viewpoints March 1
Consumer Privacy Thwarts The Short-Lived Rise Of Mobile Location Analytics
Retailers excited about using Mobile Location Analytics (MLA) to transform their businesses may want to rethink their strategies.…
Executive Viewpoints March 1Internal Solution Development: Retail Comes Full Circle
By Debbie Hauss, Editor-in-Chief Cloud and SaaS have been terms in our everyday conversation with retailers during the…
Executive Viewpoints March 1Connected Retail: The Promise of IoT
By Oliver Guy, Software AG For me, retail is the greatest industry on the planet. Why? Because it…
Executive Viewpoints February 29Three New Ways To Keep Customers Coming Back In 2016
By Amit Sharma, Narvar By 2017, 89% of companies will compete almost entirely, if not entirely, on customer…
Executive Viewpoints February 26How The Apple Vs. FBI Scuffle Affects Retailers
Apple and the FBI have been embroiled in a controversial tussle lately that raises issues of consumer privacy.…
Executive Viewpoints February 24Are Retailers Justified In Taking Their Time With EMV?
By Glenn Taylor, Associate Editor Last year’s Oct. 1 EMV liability shift was a major point of concern…
Executive Viewpoints February 23
Getting It Right When Hiring Temporary Workers For Inventory Season
Retailers made a decent showing in the 2015 holiday season, with U.S. sales totaling approximately $625 billion. Now…
Executive Viewpoints February 23Top Stories
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