How to Tap into your ‘Movable Middle’ Shoppers Before your Competitors Do
As consumer shopping behaviors become more fragmented in 2025, the path to purchase is no longer linear and…
Executive Viewpoints April 14
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Building Tomorrow’s Retail IT: Strategies for 2025 and Beyond
For 2025 and beyond, the emphasis on change in strategy to ensure a healthy consumer base for UK…
Executive Viewpoints April 11
How Retailers can Find Balance When Consumers are Polarized on Social Issues
In today’s polarized landscape, companies face complex decisions when it comes to taking a stance on social values.…
Executive Viewpoints April 10
Data Scraping: A Vital Industry That’s all Grown Up
Retail markets move fast, especially now that many, if not all, major retailers are betting big on emphasizing…
Executive Viewpoints April 9
AI Can Reset Your CX Strategy, but You Need to Learn Some New Ground Rules First
Be honest — exactly how does your organization plan to strategically leverage artificial intelligence? The technology has captured…
Executive Viewpoints April 8
3D Secure – Driving Adoption for U.S. Retail
3D Secure (3DS) is an additional layer of cardholder security and authentication for online card transactions, and more…
Executive Viewpoints April 7
AI in CX Innovation and Journey Management: Key Insights for Retail Business Leaders
Retail business leaders are entering 2025 under mounting pressure to solve complex challenges while driving results. Data overload,…
Executive Viewpoints April 4
Why Store Closures Present Opportunity for Retail Real Estate
In the first quarter each year, announcements of store closings often fuel speculation about the state of physical…
Executive Viewpoints April 3
Store Closures are Forcing Retailers to Thrive or Die: Here’s How Brands can Adapt
It’s been hard to miss this year’s headlines heralding a ‘retail reset,’ or predicting the end of physical…
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