Latest In: Executive Viewpoints

Fast Delivery of Bulky Goods Is Ecommerce’s Hardest Problem. Here’s How to Crack It

Since the beginning of ecommerce, shoppers have performed some fairly consistent mental math when buying online. The larger the item, the…

Executive Viewpoints September 18

Your Black Friday Obsession Is Costing You Christmas

Most CPG holiday budgets are still built around a single moment: Black Friday. It’s the biggest promotional push…

Executive Viewpoints September 17

The Psychology of Weekend Shoppers, and Why It’s Costing Retailers Loyalty

Weekends are retail’s busiest and most important trading days; it is when footfall peaks with the greatest number…

Executive Viewpoints September 15
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Do Retailers Really Need a Chief AI Officer?

Following Kroger and Dollar General, Target has just appointed its first Chief AI Officer (CAIO). Two years ago…

Executive Viewpoints September 14

Why Shoppable Video Needs an Infrastructure-First Checkout Layer

Shoppable video will only scale when the commerce infrastructure behind it is as seamless, secure, and interoperable as…

Executive Viewpoints September 10
Amazon

Winning Q4 on Amazon: How Smart Brands Build Bestsellers Early

In 2025, 31% of Amazon’s annual online product revenue was generated during the fourth quarter. Gift and holiday…

Executive Viewpoints September 8

Retail is Changing Fast — Here’s Where AI is Already Making the Difference

Retailers worldwide will spend $388 billion on technology by 2026, with AI investments growing at nearly 25% annually,…

Executive Viewpoints September 3

Agents, Get in Line

The virtual waiting room is supposed to be the great equalizer. When thousands of people want something only…

Executive Viewpoints September 1

Why Retailers Need to Rethink Holiday Marketing in the Age of AI

Although retailers have steadily expanded the holiday calendar, marketing investment and performance expectations still tend to concentrate around…

Executive Viewpoints August 28
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